Do I need to take out a cover plan before you can fix my fault?

If you choose not to enroll in our £99 Repair & Cover Plan, additional repair fees may apply.

We offer a £140 diagnostic service, where an engineer will assess the issue. If no replacement parts are needed and the fault can be fixed during the visit, there will be no extra cost.

However, if replacement parts are required, our engineer will consult with us, and we will provide a quote for the necessary repairs.

We always recommend our £99 Repair & Cover Plan to ensure you avoid any unexpected repair costs.