Do you repair faults with Air Source Heat Pumps?

We offer a diagnostic check for £140 for air source heat pumps. If no parts are required and the issue can be resolved during the visit, there will be no additional cost. If parts are needed, we will provide a quote for the necessary components and repair work.

We also offer a £99 Repair & Cover Plan, which includes:

• A 12-month minimum subscription that must be completed in full.
• If the plan is cancelled before the 12-month term ends, the full cost of repairs and any additional visits will be charged.
• No cooling-off period—if cancelled early, the remaining balance will still be due.

If we are unable to repair the system due to circumstances beyond our control, the £99 diagnostic fee is non-refundable, as it covers the initial inspection. If the unit is deemed unrepairable, no refund will be issued. This plan is also subject to an initial inspection fee.

For full details, please refer to our terms and conditions for Boiler & Air Source Heat Pump Cover Plans.