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SUPER SALE → 10 Years Free Boiler Servicing with new boiler installations + Free Google Nest Thermostat and Vaillant Advance Filter

SUPER SALE → 10 Years Free Boiler Servicing with new boiler installations + Free Google Nest Thermostat and Vaillant Advance Filter

Emergency-Cover.com

FAQs

Our Services

Emergency-Cover.com

Emergency? Call Us Now On 0333 034 6641

Get covered from just 32p a day with our range of boiler and air source heat pump plans.

For homeowners and landlords

Emergency-cover.com is a trading name of Elite Energy Personnel Ltd. Registered address is Unit 7, Genesis Park, Rotherham, S60 1DX. Company number 09971569.

Website by The Micro Agency

Sime logo

In partnership with Sime

Accreditations

Central Heating System

System Only Cover

Repairs to your heating system which includes pumps, valves, radiators, pipes, fittings, hot water feed and expansion tank.

We even throw in an annual service of your boiler or heat pump.

General Enquiry

Use this contact form if you have a general enquiry or email info@emergency-cover.com.

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Inclusions

Annual Air Source Heat Pump Service

  • Check operation system settings
  • Clean heating system filter
  • Check external evaporator heat exchanger
  • Check system expansion vessels
  • Check hot water pasteurisation settings
  • Record system operation parameters
  • Service report detailing system status and any possible remedial works

Heating Controls

Repairs to your heating controls (thermostats, frost stats, clocks, timers and programmers).

Central Heating

Repairs to your heating system which includes pumps, valves, radiators, pipes, fittings, hot water feed and expansion tank.

Plumbing Pipework

Repairs to leaks on the hot and cold water pipes inside your home between the stopcock and your taps or appliances.

Home Electrics

Repairs to the mains wiring & electrics  which includes circuit breakers, fuse boards, switches and sockets inside your property that connect to the main supply.

Taps, Toilets & Drains

Repairs to faulty taps, toilets and drains.

Emergency Cover can help with blocked or leaking internal or external drains that you are responsible for within your boundary.

Parts

This plan does not include parts. If parts are required, these will be quoted before the repair is completed.

Air Sounce Heat Pump

What’s included in an Air Source Heat Pump service and repair cover?

With this option, you’ll have access to all of our air source heat pump covers.

Every cover option includes both an annual service and repairs.

Air Sounce Heat Pump

Annual Air Source Heat Pump Service

  • Check operation system settings
  • Clean heating system filter
  • Check external evaporator heat exchanger
  • Check system expansion vessels
  • Check hot water pasteurisation settings
  • Record system operation parameters
  • Service report detailing system status and any possible remedial works

Air Sounce Heat Pump

What is an Air Source Heat Pump?

An air source heat pump is a heat pump that is situated outside of a property; it uses the same vapor-compression refrigeration process and much of the same equipment as an air conditioning unit, but in the opposite direction. Warm air is captured from the air outside and used to heat water, which is then pumped around your property via pipework to your radiators.

How much is a boiler repair

What’s a Boiler?

Boilers heat water, which is distributed via pipes to heat radiators within your home. Boilers are fueled by gas, LPG or oil and are typically placed within the home. Most homes in the UK are heated via gas and we provide emergency cover for gas and LPG boilers, but not oil boilers.

Emergency-Cover.com

Exclusive Add-ons

Extend your cover with these optional add-ons, exclusive to Complete Cover plan customers.

Roof Protection

Supplying and securing a temporary tarpaulin sheet in the event of extreme winds (in excess of 55mph) which have directly caused damage to the tiled pitched roof over your main residence resulting in water ingress.

Covered Address

This is the address that will be protected by the plan you are selecting.

Call Out Charge

The call out charge you pay is the amount per claim so no matter how many times an engineer visits for the same problem – you’ll only pay once!

However, if your claim is for a different issue, you’ll need to pay another call out charge.

Select ‘No call out charge‘ to remove this charge for every claim.

Inclusions

Annual Boiler Service

  • A visual check of the boiler
  • A flue gas analysis & efficiency test to check your boiler is operating correctly
  • Removing the boiler cover and inspecting it, if necessary
  • Checking and adjusting the system pressure, if required
  • Cleaning the condensate trap, if necessary
  • Check the boiler is firing up and shutting down safely
  • Checking that the ventilation & flue are in accordance with current Gas Safety Regulations

Please note: Oil boilers are not covered.

Landlord Gas Safety Certificate

All landlord emergency cover plans include an annual landlord gas safety certificate.

Heating Controls

Repairs to your heating controls (thermostats, frost stats, clocks, timers and programmers).

Central Heating

Repairs to your heating system which includes pumps, valves, radiators, pipes, fittings, hot water feed and expansion tank.

Plumbing Pipework

Repairs to leaks on the hot and cold water pipes inside your home between the stopcock and your taps or appliances.

Home Electrics

Repairs to the mains wiring & electrics  which includes circuit breakers, fuse boards, switches and sockets inside your property that connect to the main supply.

Taps, Toilets & Drains

Repairs to faulty taps, toilets and drains.

Emergency Cover can help with blocked or leaking internal or external drains that you are responsible for within your boundary.

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