Samsung - Emergency Cover

Samsung boiler cover for homeowners & landlords​

Protect your Samsung boiler from just 32p a day with our boiler cover plans.

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Gas boiler Cover Plan

Do you own an Samsung boiler? Great news, we can cover your boiler.

Samsung Heating Systems

If you have a Samsung heating system, our nationwide cover plans can give you peace of mind when something goes wrong. Samsung is recognised globally for its advanced, energy-efficient heating technology, particularly its highly regarded air source heat pump range.

With our cover options, you can get Samsung heating system cover that includes breakdowns, parts and labour, plus a free annual service on selected plans.

Whether your Samsung system is newly installed, several years old or out of warranty, we offer protection to keep your heating operating safely and efficiently all year round.

View our cover plans

Browse, compare and purchase Gas or LPG boiler and air source heat pump cover or call 0333 034 6641.

Relax, you’re covered!

Now you’re covered, you can get on with living, without the worry.
Any issues, just call!

Choose the right plan for you

Select the plan that meets your requirements and signup.

About Samsung

Samsung is a global leader in home technology, and their heating solutions reflect the same innovation, reliability and build quality found across their product range.

Their EHS (Eco Heating System) line of air source heat pumps is widely used across the UK, offering high efficiency, quiet performance and impressive heating and hot water output even in cold weather.

Samsung systems use advanced inverter technology, smart energy management and intuitive controls, making them a popular choice for homeowners looking to reduce energy bills and carbon emissions.

Depending on the model and installer, Samsung heating systems often come with warranties ranging from 5 to 7 years, giving homeowners strong long-term reassurance.

Samsung Heating Range

We provide cover for most Samsung domestic heating systems, including:

Air Source Heat Pumps (EHS Mono & Split)
Highly efficient units designed for modern homes, delivering heating and hot water using renewable energy from the air. Ideal for reducing running costs and environmental impact.

EHS TDM Plus Systems
A versatile all-in-one system capable of providing heating, cooling and hot water from a single integrated solution.

Hot Water Cylinders / Thermal Stores
Samsung-compatible cylinders designed to work seamlessly with their heat pump range.

If you’re unsure which Samsung heating system you have, our team can help identify the model when you get in touch.

Customer reviews and satisfaction

Samsung heating systems receive positive feedback from homeowners, installers and energy specialists thanks to their efficiency, reliability and user-friendly operation. The EHS range in particular is praised for quiet running, strong performance and smart control features.

We aim to deliver service that reflects this reputation, providing fast response times, qualified engineers and completely transparent pricing with no hidden surprises.

Emergency Cover for Samsung Heating Systems

A Samsung heating system is a smart investment in comfort and energy efficiency, and our cover plans help protect it from unexpected faults and costly repairs.

Choose the plan that suits your home and get covered today with our heating system cover options.

24/7 Claims Support

Access round-the-clock support for claims. Save time by claiming online or giving us a call.

Any Boiler, Any Brand

We cover every make of gas boiler. If yours is under seven years old and can’t be fixed, we replace for free.

Plans to Suit Every Home

Pick a level of cover that works for your household, with flexible pricing to keeps things simple.

Annual Boiler Service

A yearly check-up keeps your boiler running efficiently and helps prevent breakdowns.

Parts & Labour Included​

No hidden extras. All essential parts and labour are built into our plans as standard.

Straightforward Pricing​

Fair, transparent costs across the UK. No surprises, no small print – just clear cover from day one.

Unlimited Call-outs​

Claim as often as you need. Our team is on hand all year round to get things sorted quickly.

UK-Wide Cover

Protection for homes across England, Scotland and Wales, delivered by trusted local engineers.

What our customers are saying...

Thousands of customers have rated us 4.4 stars on Google Reviews

Frequently Asked Questions

For Gas and LPG boilers, air source heat pumps, call out, labour and parts are included, subject to monthly allowance as per service agreement.

We will advise you on your options depending on the issue.

On average, 73% of repairs do not need parts and 9 out of 10 repairs are completed within 2 hours.

The £99 Repair & Cover Plan grants you access to our cheapest repair cost when you take out a cover plan afterwards.

If you choose not to take out a cover plan, you may need to pay an additional charge depending on the repair works.

If you choose to enrol in the £99 Repair & Cover Plan for your air source heat pump, you can select either the ASHP & Home Cover Plan or the ASHP Complete Cover Plan.

For those opting for the £99 Repair & Cover Plan for a boiler, the available options include the Boiler & Home Plan, or the Boiler Complete Plan.

Each plan comes with its own terms and conditions.

Customers who enrol in the £99 Repair & Cover plan commit to a minimum 12-month subscription, which must be completed without interruption. If the plan is cancelled before the 12-month term ends, the full cost of repairs and any additional visits will be charged. Please refer to the cancellation instructions below for details on cancelling after the 12 months.

Please note that this plan does not include a cooling-off period. The remaining subscription balance will be charged if you cancel before the 12-month term is complete. Please refer to Missed Payments.
If we are unable to repair the boiler due to circumstances beyond our control, we reserve the right to retain the £99 diagnostic fee (the £99 repair fee is for the initial diagnostic inspection).

If the boiler is deemed unrepairable, no refund will be given. The plan is also subject to an initial inspection fee.

Please see additional terms and conditions for these plans for Boiler & Air Source Heat Pumps.

If you choose not to enroll in our £99 Repair & Cover Plan, additional repair fees may apply.

We always recommend our £99 Repair & Cover Plan to ensure you avoid any unexpected repair costs.

Our headquarters are located in Rotherham, South Yorkshire, but we have a team of engineers stationed across the UK, ready to respond to emergencies wherever you are.

The cost of your repair, without taking out a cover plan afterwards, will depend on the work carried out. We can advise on an estimate over the telephone before you book in an engineer so you can make an informed decision before committing to a repair.

For total peace of mind, the best option is to sign up for out £99 repair and cover plan.

Terms and conditions can be found on the £99 repair and cover plan page.

We offer a diagnostic check for £140 for air source heat pumps. If no parts are required and the issue can be resolved during the visit, there will be no additional cost. If parts are needed, we will provide a quote for the necessary components and repair work.

We also offer a £99 Repair & Cover Plan, which includes:

  • 12-month minimum subscription that must be completed in full.
  • If the plan is cancelled before the 12-month term ends, the full cost of repairs and any additional visits will be charged.
  • No cooling-off period—if cancelled early, the remaining balance will still be due.

If we are unable to repair the system due to circumstances beyond our control, the £99 diagnostic fee is non-refundable, as it covers the initial inspection. If the unit is deemed unrepairable, no refund will be issued. This plan is also subject to an initial inspection fee.

For full details, please refer to our terms and conditions for Boiler & Air Source Heat Pump Cover Plans.

All repairs are backed by a 12-month guarantee and completed by qualified, registered engineers. Parts are covered under the manufacturer’s warranty.

If you smell gas in your property, take immediate action.
Call National Gas right away at 0800 111 999.

If you are an active cover plan customer, first check whether your plan includes coverage for the fault you are experiencing.

If you are unsure, please get in touch with us at 0333 034 6641 and have your plan details and covered address ready.

If the fault is covered and you have selected a £0 call-out plan, we will arrange for a repair at no additional cost.

To book a repair visit, simply give us a call.

Simple and easy to switch your home plan to us today

Join Emergency-Cover today and enjoy hassle-free home & boiler cover.